Who are we

How satisfied are our customers?

To ChaletsPlus service and quality are of the utmost importance. We ask all our guests to share their experiences with us and to give the service marks out of ten. You can see the results below.

Average rating

8.8
 

% recommendations

97 %
 

Number of reviews

10270

ChaletsPlus is YOUR chalet specialist in Austria

We are specialised in letting chalets & apartments in Austria. Since we mainly focus on particular regions and have been active in the business for more than 25 years, we are able to give you plenty of personal advice. As such, we are the Austria specialist!

A little bit of history

ChaletsPlus was founded by Ton and Yvonne Jansen in 1996. Using their knowledge and experience, they slowly and surely developed ChaletsPlus until it finally became what it is now. In 2011, Pim Jansen (Ton and Yvonne's son) took over ChaletsPlus. By now, ChaletsPlus has been a growing player for years, welcoming increasing numbers of new and existing guests to Austria every year.

What can you expect from ChaletsPlus?

  • Personal service
    At ChaletsPlus, you can get quick and excellent advice that is based upon our own expertise and experience. Whether you prefer contact by telephone, e-mail or through the chat function, you will always receive solid advice tailored to your specifications.
  • Unique range of accommodation.
    The accommodation we offer cannot be rented anywhere else and is therefore unique!
  • Local expertise
    In Austria we work with local employees who manage the accommodation for the owners and will help you, the guest, with advice and support during your holidays.
  • High quality
    All chalets and apartments in our accommodation range have been visited by us personally and we know all the (mostly private) owners, with whom we keep in close contact. We only let top-quality accommodation!
  • Secure and reliable booking
    ChaletsPlus is a member of Thuiswinkel.org. This means you can book with us safely.

The ChaletsPlus team

Do you have any questions, or can we help you find your ideal holiday home? We are there for you:

Pim Jansen

Director and owner

Kom in contact met Pim op LinkedIn Mail Pim
 

After completing his BBA studies in International Business and Languages at the HES in Amsterdam, Pim started working for ChaletsPlus in 2007. Since 2011, Pim has been the proud owner and director of ChaletsPlus.

Marketing is one of Pim's main interests/passions.

Ultimate Austria experience?
Being the first person on the slopes after it has snowed, and enjoying making the first tracks!

In the summer, I like enjoying the tranquillity, the views and the sun in Austria. Fantastic walks and bike excursions, where you feel far from the 'real' world.

Ton Jansen

Founder

 

Bought an apartment in Königsleiten (Austria) in 1977, which eventually became the first holiday home to be rented when ChaletsPlus was founded in 1996. After handing over the reigns to his son Pim in 2011, Ton now primarily focuses on the business development activities at ChaletsPlus. In practice, this means Ton is responsible for expanding the portfolio.

Before becoming actively involved at ChaletsPlus, Ton spent many years as international marketing director at Italian company Olivetti. Besides working for ChaletsPlus, he, together with his wife, also owns the Kololo Game Reserve in South Africa.

What is your ultimate Austria experience?
The fantastic nature and the endless possibilities that Austria offers to enjoy a superb holiday.

Yvonne Jansen

Founder

 

After working 15 years as a stewardess for KLM and spending 8 years on the slopes as a skiing instructor, Yvonne decided to set up ChaletsPlus in 1996 together with her husband, Ton. She is currently responsible for reservations and contact with home owners.

Like many new businesses, ChaletsPlus also started as an idea on the kitchen table. Yvonne started by launching a small-scale website to rent the chalet they owned in Königsleiten. Under Yvonne's leadership, ChaletsPlus developed into a specialist in renting Austrian chalets & apartments in the years that followed.

Yvonne has been enjoying her well-deserved retirement since summer 2019.

What is your ultimate Austria experience?
Skiing in powder-packed snow and enjoying the Austrian Gemütlichkeit.

Mary van Leeuwen

Front office

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Has worked as sales and reservations assistant at ChaletsPlus since 2004. She is also a point of contact for customers and owners. Mary has also held various administrative positions in the past.

After completing high school, Mary spent many years in an administrative position at car manufacturer British Leyland, after which she took a few years off to stay with her children until they were old enough to go to school. In the meantime, Mary has racked up a few years of service at ChaletsPlus.

What is your ultimate Austria experience?
Spending the whole day on the slopes together with my family (and companions), and then having a drink, eating and socialising afterwards. And going for fantastic mountain walks in the summer - walking boots on, backpack ready, and off we go...

Arina van Vuuren

Front office

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Arina joined the ChaletsPlus team in April 2017 as a front office agent with co-responsibility for customer contact and reservations.

After studying the German language and getting her degree she worked in both commercial and administrative positions for various companies before eventually joining ChaletsPlus. Ever since she was a kid she frequently visits Austria, especially the Lungau region. That makes her our Lungau expert so feel free to ask her anything!

What is your ultimate Austria experience?
Where do I start..? I have multiple great experiences but my favorite is being one of the first to ski down a fresh slope followed by having a (warm) drink at a terrace while enjoying the sun.

Desiree Konings

Front office

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Desiree joined the ChaletsPlus in September 2016 as a a front office agent with co-responsibility for customer contact and reservations.

After completing a four-year MTRO (tourism) programme in Leiden, she gained experience over several years working at Toerkoop travel agency, Hotelplan and Compagnie des Wagon Lits. In addition to this tourism-related experience, Desiree also worked as an (executive) secretary for a number of years. She ultimately decided that her heart was in tourism and has been enjoying her new job at ChaletsPlus since September 2016. Desiree combines her work for ChaletsPlus with family life.

What is your ultimate Austria experience?
Spending the day enjoying snow-covered mountains with breath-taking views. Hiking in the snow, skiing with the kids, breathing in the fresh mountain air and much, much more...

Marcel Streng

Front office

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As of May 1, 2020, Marcel has joined the Chaletsplus team as a front-office employee.

After a completed MBO education, Marcel has held various administrative and commercial positions at various national and international companies.

What is your ultimate Austria experience?
Unwinding and relaxing in the beautiful nature of the Salzburgerland. Hiking and photography and in the evening enjoying a Käsespätzle or a Kaiserschmarnn. That gives me “ein wunderbares Gefühl!”

Simone van der Veen

Key Account Manager Homeowners

Mail Simone Kom in contact met Simone op LinkedIn
 

Has been employed at ChaletsPlus since June 2020. She is the permanent point of contact for our homeowners and is responsible for good communication and pricing policy for the homes. After her Hotel School education in Tilburg, she worked for 20 years in the hotel industry, in larger chains and family businesses such as Hilton, Holland America Line, Mercure, Inntel Hotels and Savoy.

With boundless passion and enthusiasm, she fulfilled various managerial positions in 4 and 5-star hotels, of which the last three years as General Manager at Premier Suites Plus and Savoy Hotel in Rotterdam. Despite her passion for the hotel trade, she wanted to move to a different industry and, fortunately, she found this position at Chaletsplus. At ChaletsPlus, Simone can continue to work in a service-oriented environment, but she can also be entrepreneurial, creative and analytical in supporting our homeowners.

What is your ultimate Austria experience?
When I am on top of the mountain enjoying the view of the snow-covered mountain, I breathe in the fresh mountain air, and I am happy! Wonderful skiing all day and ending the day with a nice drink in the après-ski bar.

Martin van Rijswijk

Business controller

 

Employed at Chaletsplus since November 2020 as Controller. Career began after completing MEAO training and SPD training in the evenings. Worked at an import-export company and subsequently as a controller in the food sector (raw organic chocolate, catering wholesaler, and chicken meat supplier). Working at Chaletsplus enables me to combine my hobby skiing with work.

What is your ultimate Austria experience?
My 'Ultimate Austria' feeling starts when the first snow-capped peaks come into view, and the roads become winding. The feeling continues with freshly groomed slopes and spending the whole day in the open air with family and friends, skiing, eating good food and enjoying a drink at the end of the day while listening to the amazing experiences of your fellow travel companions.

Petra van Andel

Content Marketeer

Kom in contact met Petra op LinkedIn Mail Petra
 

I started with studying architectonics and finally ended up in the world of e-commerce by launching my own webshop. Besides running my webshop I also took a position as content marketer at Duifhuizen, a store that is specialized in suitcases and bags, in which I discovered my passion for online marketing. In order to maintain focus on my fulltime job I chose to gradually close my own webshop. After three successful years with a lot of valuable experience I am now looking forward to this new challenge at ChaletsPlus.

What is your ultimate Austria experience?
Enjoying it’s beautiful nature by exploring special and unique spots during a great hike on a summer day.

Dionne Vianen

Financial administrator

 

Joined ChaletsPlus in the financial department on April 1 2019. She once worked as a hairdresser but eventually decided to return to office work, and enjoyed this so much that she decided to return to her studies after the birth of her children. After having worked for more than 14 years for an installation technology company, Dionne joined ChaletsPlus, which appealed as it combined her passion for Austria with her affinity for numbers.

What is your ultimate Austria experience?
There are so many reasons to enjoy this beautiful country in summer and winter.

The feeling of anticipation starts with the journey to it, as soon as those first mountains are in sight in southern Germany, we get that feeling of coming home. A lovely walk through the mountains and enjoying the views and nature. Making the first tracks in winter on a freshly prepared slope and enjoying a snack and a drink at the end of the day with your feet up. Austria is a country with so many possibilities it is the ultimate holiday destination for pleasure.


Why book at ChaletsPlus?

ChaletsPlus Points

  • We have been active in Austria for over 25 years.
  • We offer a personal, customer-oriented service.
  • All chalets and apartments have been visited by us personally.
  • ChaletsPlus scores high, our customers give ChaletsPlus an 8 out of 10 and a generous +.
  • Secure, reliable booking - members of Thuiswinkel.org.