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ChaletsPlus operates through the Internet. You will find an extensive overview on our website of the many accommodation options including the prices per week and you can also immediately make reservations online. For tailored advice please contact us.

Cars (including foreign cars) must have winter equipment as from May 2006 when driven under winter conditions. In particular, snow tyres and sufficient screen washer liquid that are suitable for winter conditions are meant with winter equipment. Snow tyres are compulsory in Austria during the winter season. Read more.

The Motorway Vignette can be obtained in Austria from all motorway border crossings, at various Austrian petrol stations and petrol stations along the motorway in South Germany to name but a few locations. The Motorway Vignette for passenger cars and motorcycles can be obtained from the ANWB in the Netherlands.

From Innsbruck you can take the train to Jennbach. From Jennbach you can take the bus or train to Zell am Ziller and from here you can take a taxi or bus to Königsleiten. You can also travel by car from the airport to Königsleiten, Hochkrimml or Wald im Pinzgau by taking a taxi from Innsbruck.

Kammerlander Reisen Gmbh
Taxi – Mietwagen – Bus
Tel. +43(0)5284 5206
e-mail: info@kammerlander.at

From Salzburg Airport you can reach Saalbach, Mauterndorf and Dienten by taxi or public transport.

Supermarkets are often closed on Sundays in Austria. They are sometimes open in the morning or afternoon in the ski regions. Supermarket opening hours are announced at the entrance of the supermarket. We recommend taking part-baked rolls, etc., with you for the first day. You can also obtain more information about the supermarket opening hours from your local host at your destination.

We offer Königsleiten, Hochkrimml, Wald im Pinzgau and Saalbach guests a Sandwich service in the winter and summer (July and August months) seasons. Your order of fresh bread will be delivered each day. You will find more information about this in the voucher and on the website (and at the chalets and apartments that are part of this scheme).

Yes, ChaletsPlus adheres to the SGR terms and condition and, furthermore, we are a member of the Thuiswinkel Organisatie. ChaletsPlus has been renting chalets in Austria for 25 years and is given an average score of 8.5 out of 10 by its customers.

Not all accommodations have Internet. The availability of Internet will be specified at the accommodation description and through the icons at the chalet or apartment. The information for the Internet connection is provided in the the chalet or apartement.
ChaletsPlusand the owner takes no responsibility for the Internet connection. See the rental agreement with the lessor of the holiday home Article 8. These houses have an internet connection.

All our accommodations have a filter or Senseo coffee machine. Nespresso cups are not for sale in Austrian supermarkets. If a Nespresso coffee machine is present in the homes you need to bring your own cups.

ChaletsPlus rents holiday chalets and apartments in different villages: Dienten, Hochkrimml, Königsleiten, Mauterndorf/St. Michael, Neurkirchen/Bramberg, Saalbach Hinterglemm and Wald im Pinzgau.
 
he exact location of the chalet or apartment can be viewed through the tab ”location” provided on the website at the accommodation description.

Pets are not allowed in most accommodation. In these chalets and apartments pets are allowed; you will, however, incur an additional cleaning charge.

In principle, all chalets and apartments are rented from Saturday to Saturday unless stated otherwise. We, of course, will be more than happy to make a custom-made offer. Please contact us.

You will immediately receive an automatic reply through e-mail after booking through the Internet. Your request will be verified in our reservation system after which you will receive confirmation through e-mail followed by the reservation confirmation/invoice. More information about online booking.

You can make us aware of changes related to a booking via My ChaletsPlus. If you pass on changes during the 6 weeks preceding your arrival, we will have to charge you additional costs.

You will receive the voucher and travel documents by e-mail no later than 10 days before departure after having made the payment for your holiday. If you have ordered ski passes, everything will be sent to you by regular post.

ChaletsPlus has a wide range of holiday homes in various holiday destinations in Austria. We know the area and all chalets are or have been visited and inspected by us. If you are looking for a wheelchair-friendly chalet, we would advise you to get in touch with us. We will then be able to provide you with ‘tailor-made’ advice.

You can view various chalets on our website by means of a virtual tour. You can identify the chalets that have a virtual tour through the 360-degree logo in the top left corner, under the main photo of the chalet. This tour will allow you to view the entire interior of the chalet. In order to be able to see the virtual tour on your computer, you will need the 'Shockwave media player'. You can find further explanation of the virtual tour here.

Here you will find an exclusive selection of holiday homes that the ChaletsPlus team has chosen for you. The selection will change each time the homepage is refreshed. These are luxury, cosy chalets currently available.

If you have booked an accommodation with us in in Hochkrimml, Königsleiten, Wald im Pinzgau and Neukirchen you can download the guest card for this region by logging in via My ChaletsPlus.

Click above on My ChaletsPlus and login with your email address. Once you are logged in, click the menu ‘My reservations’ on your booking. Then you can find the document via useful documents.